FAQs

Coach outlet sale - up to 70% off, free worldwide shipping on all orders. Happy shopping and best wishes!!!

Welcome to our Coach Outlet online store, here you can learn frequently asked questions (FAQ):

1. When will I receive my items after I place an order?
There are two key factors that will decide when you will receive your items.
1) Shipping Method: Delivery time varies with shipping method. For example: DHL, UPS and Fedex takes 3-7 days while EMS takes 5-15 days.
Time in transit varies depending on where you're located and where your package is coming from.
2)Item Processing Time: There are different processing times for different items. Average processing time is 5 to 7 working days; however, this varies with according to the item's stock status.


2. Do you ship the item to my country?
Yes, we shipping all over the world.


3. How do I combine shipping?
We are usually use EMS shipping. When we send your items, we will email you tracking number. Allows you to track your cargo transportation situation at any time.


4.How do I calculate shipping cost?
Free worldwide shipping on all orders.


5. May i have a discount code?
Payment use Western Union or Moneygram, get 20% discount, pls contact us!
wholesale over 600$, Please contact us for a discount code.
100% Satisfaction Guaranteed!


6. If custom duties are incurred, who is responsible?
All products are free of custom, please rest assured!


7. How can I tell if my items have been shipped or not?
When items shipped out, website will send you a system email and inform the shipping details after the shipment. You can track the item delivery status online with the tracking code provided by the seller.


8. What could cause an invalid tracking code?
Invalid tracking numbers could be due to:
1) The shipping company hasn't updated the recent delivery information to their website.
2) The tracking code was not correct.
3) The parcel has been delivered a long time ago. Some shipping companies will remove the tracking code history.


9. What happens if the tracking number is invalid?
The tracking information normally appears after 1-2 days. If you cannot find a tracking number after a long time or the seller has not responded to your email, you can ask customer service. Our email is coachoutletsaleonline@hotmail.com. Thanks!


10. Why payment failed
Maybe you fill the incorrect info in the system when you enter the card info. Such as Insufficient funds credit card name, card number, expiration day, cvv2 credit card information, etc. So you can go to the bank to prove that you are real cardholder and ask the bank to authorize. Then you can reorder the item and try to pay again. Please pay more attention to your card information and must ensure all the info are absolutely correct when you process the payment. or you inquire to the bank. To verify the problem of your credit card. And then you can Click on the the "My Account" and reorder the item, try to pay again. If it is not available, we suggest that you use another credit card to pay or you can use western union or moneygram and get 20% discount. please email us the western union or moneygram account information.

11.Best Price Guarantee
Our Coach Bags online store offers the best price guarantee. Just enjoy the luxury of exquisite Coach at big discount here!